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Best Robot Vacuum Brands: Ranking Based on Customer Service

As reliable as robot vacuum cleaners are, they are times when your robot acts up and just won’t cooperate. Luckily, we can always consult any included paperwork to troubleshoot most problems, but for anyone who wants to reach out to the company—whether to speak about a faulty robot, ask questions about their features or specs, or even claim the warranty—you’ll have to contact a customer service rep.

Best Robot Vacuum Brands: Ranking Based on Customer Service

Below, we’ll list and explain the most popular robot vacuum brands by how the quality and friendliness of their customer service departments. For those who are total newbs to the robot vacuum world, you’ll want to know which brands are most likely to help and which might take a while to get back to your queries.


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eufy

When it comes to household electronics, you can’t go wrong with eufy. Its lineup of robot vacuum cleaners ranges from simplistic robots for the budget-conscious to high-end models that exceed expectations. eufy robots come with high-tech navigation systems and deliver astounding suction power for cleaning all floor types.

Whether you’re looking for a vacuum-only bot or a 2-in-1 hybrid, eufy by Anker will have exactly what you’re looking for. Plus, their friendly customer service reps are more than happy to assist in any way possible.

Coredy

While there are many things to like about Coredy robot vacuums, their major highlights are amazing suction, smart vacuum boosting capabilities, and affordability.

Admittedly, Coredy isn’t a household name, but considering the type of bang you get for your buck, especially considering that you can get the same Wi-Fi connectivity and mapping capabilities as name-brand robots, this is definitely a great starting point for first-time robot vacuum shoppers. Honestly speaking, keep your expectations within reason, and Coredy won’t disappoint.

iRobot Roomba

You can bet that iRobot is at the helm as far as robot vacuum cleaner advancements. The company has 30-plus years of expertise in robotics and innovation, and it shows whenever a new Roomba model is released.

Roombas clean better than most comparable models, and their tiny profiles allow them to vacuum hard-to-reach spaces with pre-vacuum prep. If there are any significant changes in the robot vacuum world, we guarantee that iRobot came up with it first.

Samsung

Samsung is a relatively new entrant in the robot vacuum cleaner game, so it has a very limited selection of options to choose from as of right now.

That said, being the mega tech company that it is, it’s not surprising that Samsung’s POWERbots come packed with pinpoint-accurate mapping tech, real-time suction control, and outstanding navigation that puts many competing brands to shame. Plus, you have to love the oversized wheels that allow your POWERbot to transition from surface to surface seamlessly.

Shark

Even though Shark is relatively new to the robot vacuum game, its AI, ION, and IQ bots are definitely worth looking at if you’re interested in maximum customizability and convenience.

Like other Shark products, Shark robot vacuums are designed for pet owners. They specialize in picking up pet hair and dried bits of pet food on both bare and carpeted surfaces. Plus, the self-emptying base comes fitted with an actual HEPA filter for maximum dust and pet hair retention.

Yeedi

There’s one thing you’ll find that’s common among most Yeedi robot vacuum cleaners: a no-frills design. That’s not to suggest that Yeedi robots don’t have stellar navigation or poor battery life.

In fact, if you’re looking for a basic robot that vacuums multiple rooms in one charge for a fraction of the cost of name-brand models, a Yeedi bot might be for you. You can even find a few hybrid vacuum-mop bots for cheap that are sporting the Yeedi name.

Roborock

Roborock is arguably a close second to iRobot in terms of robot vacuum technology. Some of the new models today come with state-of-the-art, totally unique features that don’t require a self-emptying base to maintain convenience and cleanliness. While Roborock specializes in vacuum robots, there are hybrid models that are seriously worth considering.

Navigation and whisper-quietness are two things that will look for and find in a Roborock, whether it’s a mid-range model or a high-end one.

HONITURE

HONITURE is another name that you might be unfamiliar with, but looking at their robots, you’ll wonder where the brand has been all your life. The company offers all kinds of robots fitted with various features, including 2-in-1 hybrids and affordable robot vacuums with decent cleaning performance. HONITURE has taken it upon itself to listen to customer feedback and implement changes when necessary.

While its mid-range models are pretty great, you’ll find the best results by checking out HONITURE’s Q series.

Neato Robotics

Similar to many other brands, Neato robot vacuum cleaners range from inexpensive and nearly featureless to ultra-convenient high-end models. Whatever budget you’re shopping on, there’s a Neato robot out there for you.

In terms of performance and navigation, Neato is right up there with Roborocks and Roombas but at a less jaw-dropping price. Starting from Neato’s mid-range models, you can enjoy the benefit of wireless control via Wi-Fi on top of stellar suction power.

Ecovacs

With over 38 million users worldwide, Ecovacs is often regarded as being the number-one brand of robot vacuums in many major markets. Across the board, you’ll find that each and every model can deliver outstanding cleaning on carpeted and bare floors.

In addition, convenience through wireless controls, whether it’s using a smartphone app or a remote controller, is a given. Some folks swear that Ecovacs robots are top-of-the-line in terms of technology, performance, battery life, and mapping tech.

Tesvor

If there’s one thing you should know about Tesvor, it’s this: its current flagship model costs a mere fraction of the mid-range Roomba.

Tesvor robots use lasers and cameras to create an accurate digital representation of your home, which allows them to clean all corners and rooms without missing a beat. You can even add on a mopping attachment to your Tesvor bot to wipe your floors clean as it zig-zags around your floors.

ILIFE

ILIFE caters to millions of people in over 30 countries. The brand is known for many home appliances and electronics, but their robot vacs really stand out.

Not only does ILIFE offer all sorts of features for the budget-conscious, high rollers, and everyone in between, but each model is designed for maximum efficiency and convenience. Shopping on a tighter budget means forgoing certain smart features, but even the inexpensive models will deliver reasonable vacuuming performance.


Recommended Robot Vacuums

Affordable Option The iRobot Roomba 694 is a basic robot vacuum. It feels well-built, offers fantastic battery performance, and can adjust its suction power and brushroll height automatically depending on the surface that it's on.

Best of the Best The Roborock S7+ can vacuum and mop, and does an excellent job at both. It's also the company's most powerful vacuum yet, with 2,500Pa of suction.

Popular Option The Shark AV911S EZ is one of the least expensive robot vacuum with self-empty base. The bagless, self-emptying base holds up to 30 days of dirt and debris.

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About the author

Hi I’m Alex, founder of HouseholdMe.com and I’d like to say thank you for dropping by. Like most of you, the first thing I look at before buying something online is reviews or buying guides. By reading what other people say will help me gauge whether or not a product is good or not.  I am trying to help people find answers, solve problems, and get inspired.

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