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Bissell CrossWave Floor and Carpet Cleaner 1785A Review

When you have cleaning needs that are unusual, you need an appliance that delivers more value than most. So, if you are looking for a cleaner that exceeds the offering of the ordinary vacuum cleaner, you cannot go wrong with the Bissell CrossWave Wet Dry Vacuum. The first advantage it offers you is the assurance of a tried, tested, and trusted brand name.

BISSELL CrossWave Floor and Carpet Cleaner with Wet-Dry Vacuum, 1785A - Green


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Bissell is one of the most outstanding names in this line of products. Thus, anyone buying a product from the stables of this brand can rest assured that it combines superb technology with longevity.

The Bissell CrossWave is not just a vacuum cleaner, as it combines far more features and functions than a vacuum cleaner alone. It is, in fact, a cleaning system that incorporates the vacuum and washing with other functions to consistently deliver superb performance for the user.

Referred to as an all-in-one cleaning system, one single pass of the cleaner over the floor in your home delivers a variety of actions starting with vacuuming. If you have been having issues with inconsistent cleaning performance from vacuum cleaners due to different floor types in your home, this Bissell cleaning system is your solution. First, the move from one floor type to another is seamless, requiring just a touch of a button. Whether sealed hard floors or an area rug, this machine has you covered.

The brushroll design produces a dual-action output that gives 3,500 RPM, further combining with the brand’s distinctive cleaning solution to leave your floor looking effortlessly spotless.

How fast can you work with a mop or sponge? Certainly, your manual labor is no match for this cleaner’s swift and efficient work rate. Its output is without a doubt an industry standard. Wondering if there are more features? There certainly are. Just read on to discover.

BISSELL CrossWave 1785A - Green

BISSELL 1785A CrossWave Vacuum Features in a Nutshell

– Vacuums and washes your floors.
– For both sealed hard floors and area rugs.
– Dual-action Multi-Surface brush roll.
– Two-tank system keeps cleaning solution and dirty water.
– Smart-touch controls.

Multi-Surface Cleaning

Whether you have sealed hard floors or area rugs in your home, this cleaner is up to the task of getting your floor as clean as can be. Say goodbye to mediocre cleaning and welcome consistently superb performance from an outstanding brand. The CrossWave cleaner combines cleaning and washing action to accomplish this performance.

If you had to clean your floors manually, you’d need to mop and then clean. Time is precious, so this carpet cleaner combines both tasks in one single pass. All you need to do is navigate and let the cleaner do its work of making your home clean while keeping you smiling with satisfaction.

The carpet cleaner’s innovative brushroll design incorporates a microfiber and nylon brush in doing its work. The brush combo enables it to mop as well as gather dry debris. No need to sweep manually before commencing your cleaning routine. This cleaner takes care of both tasks simultaneously, thus saving more of your time.

BISSELL CrossWave Floor and Carpet Cleaner

Smart Touch Controls

Of course, simplicity of use is one feature of the Bissell brand. You don’t need a degree in space technology to operate this cleaner in spite of its sophistication and outstanding technological core. Its handle-mounted Smart Touch Controls allow for easy reach and swift operation.

Whether you are cleaning sealed hard floor or areas rugs, it is easy to transit without losing power or reducing performance. The effect of this control is to control moisture thus ensuring that the rugs are not too wet. Additionally, it prevents water from bleeding through to the floor beneath.

The machine’s Two-Tank System enables it to keep the cleaning solution and dirty water distinctly separate. This is important if you are to avoid mixing dirty water with the fresh cleaning solution. However, this innovative tank design enables you to always clean with a fresh combination of cleaning solution and water.

Easy Cleaning and Maintenance

Its Easy-Clean Storage Tray is yet another innovative component that makes this cleaner a pleasurable appliance. You can easily tidy up after your cleaning routine. Other components that aid swift and simple cleanup include the Easy-Remove Brush Window and Removable Brushroll.

Accessories are very vital in the operations of any wet/dry cleaner as they enable it to perform a broad range of tasks. The versatility of the machine thus depends largely on its accessories. This cleaner comes with the following accessories; 32-ounce Multi-Surface formula, Multi-Surface Brush, 32-ounce Wood Floor Formula, Wood Floor Brush, 32-ounce Area Rug Formula and an Area-Rug Brush.

BISSELL CrossWave Floor and Carpet Cleaner Review

Bissell 1785A CrossWave: Conclusion

Weighing 16.5 pounds, the Bissell 1785A CrossWave Multi-Surface Wet Dry Vacuum is one of the most versatile in its range.

It has been quite a hit with customers, going by their reviews. One of the customers simply sees this machine as one of the best companions for a homeowner seeking to lessen the burden of house cleaning, especially with a tight routine.

Another customer took time to make comparisons between this machine and a previously owned one. Apparently, the latter came up short. This enthusiastic review was the result of a resounding cleaning performance in an apartment with high foot and pet activities. Its suction power has been highly praised by users as they affirm that it leaves no dirt behind in its operations.

Some customers have been unanimous in their report that this machine correlates with the manufacturer’s claims. As one happy customer states, “Highly recommend. It is as good as the advertisement.” Another satisfied customer who typically avoids writing reviews could hardly resist the urge to write this one as the machine had created such a favorable impression.

BISSELL CrossWave Floor and Carpet Cleaner 1785A Review

Are there any complaints? As with many products with moving parts, this one is not without a few negative feedback comments. One such complaint was about the short duration for which the product worked while another was not too impressed with its performance. While these may be genuine cases, when weighed in the balance of positive reviews, it must be concluded that these are misnomers that can be easily addressed.

In other words, it does not translate to the brand/product being substandard. Overall, this product has thrilled the market and still making its impact with customers. It is, therefore, a worthwhile addition to a home to meet cleaning needs.

Bissell 1785A CrossWave Manual Guide


Get your hard floors cleaner than you could have ever imagined! The BISSELL Crosswave is a revolutionary, all-in-one, multi-surface cleaning system that vacuums and washes floors at the same time.

With a Dual-Action Brush Roll rotating at 3,000 RPM and an innovative multi-surface cleaning solution, the CrossWave cleans better than a sponge mop and bucket, in less time. Plus, with the touch of a button, you can seamlessly switch from cleaning hard floors to vacuuming and washing your area rugs. All with one machine. Read more on how to use the Bissell CrossWave.

We will help you assemble your Bissell CrossWave so you can experience its unique cleaning power. Start by sliding the handle into the body until it clicks. Fill your clean water tank with the desired amount of water. Slide the tank into the back of your machine until you hear a click. To start the machine, plug it in then choose either the hard floor or rug setting. Recline your machine and the brush roll will start spinning.

Pull the trigger for 10 seconds to dry the new machine with water and cleaning solution. Your Boswell CrossWave is now ready to start cleaning. When you are done cleaning, the easy clean storage tray lets you easily store your product between uses and serves as a method for cleaning and drying the product.

Assembling the “Easy Clean Tray is easy too. Line up the arrows for each piece and now that you are familiar with your CrossWave you can clean your floors in one step.

BISSELL 1785A Review

Filling the Clean Water Tank
Filling your clean water tank will make sure you have enough fresh cleaning solution to begin cleaning with your CrossWave. The clean water tank is located on the back of the machine. To remove the tank, grasp the both sides of the tank and pull upward. Now unscrew the cap. The tank has two measuring volumes. Large area cleaning and small area cleaning. For small area cleaning fill the tank up to the first water fill-line.

Then fill it to the first formula fill line with Cleaning Formula. This should cover areas up to 300 square feet. For a large area cleaning fill the tank up to the second water fill line. Then fill it to the second formula fill line with Cleaning Formula.

This should cover areas up to 700 square feet. Replace the cap and the tank by aligning it with the grooves and slide it back into place until you hear a click. Your CrossWave is now filled and ready to clean.

Cleaning Area Rugs
Many homes with hard floors also have area rugs. We will show you how to clean your rugs using the CrossWave. Before you begin cleaning your area rug, be sure that the brush rolls are free of mud or sticky masses. Make sure to check your area rug for color fastness and remove any excess mud from your rug before cleaning. Press the rug button to turn on your machine in the area rug setting.

Start cleaning by holding the solution spray trigger and motioning along the area rug forward and backward. Help dry your area rug by going over it a second time with the trigger released. To stop the brush rolls, return your machine to its standing position. It’s that easy to freshen up your area rugs using your CrossWave.

Cleaning Hard Floors with the CrossWave
Using your BISSELL Crosswave is the best way to clean sealed hard floors. We will describe you how to do it. Select the hard floor setting on your machine. Hold the solution spray trigger to apply the cleaning solution on each pass.

For challenging and stuck on messes here’s a neat trick by switching to rug mode to increase the flow of your CrossWave. Using short passes while holding down the trigger, the multiservice brush will go to work.

BISSELL CrossWave 1785A

If you notice the CrossWave leaving too much water on the floor or you would like your floors to drive faster, you have to release the spray trigger. Go over your previously cleaned floor with dry passes. With these easy steps you are well on your way to get a better and quicker way with your CrossWave.

Easy Clean Storage Tray
The Easy Clean Storage Tray helps you both clean and store your CrossWave. To clean your machine you have to place it onto the storage tray. Pour water into the storage tray, filling up to the line showing the maximum amount of water allowed.

Turn on your machine by pressing the hard floor button. Recline your machine backwards while in the storage tray. Let the machine run for 10 to 15 seconds until all the water is picked up.

Then unplug the cord from the outlet. If any moisture is left over in the tray from cleaning you have to wipe it dry with a towel. Empty the dirty water into the sink and remove the brush roll window by grabbing the front and pulling up.

Pull out the brush roll by grabbing the tab and pulling up. Put the brush roll upright onto the brush roll drying tray to let it dry. Your CrossWave is now clean and ready to use again.

BISSELL CrossWave Floor and Carpet Cleaner with Wet-Dry Vacuum

Emptying the Dirty Water Tank
After cleaning your BISSELL Crosswave you should always empty and clean the dirty water tank. To remove the tank you have to grab the handle in front of the dirty water tank and press down on the release button. Grasp the top of the tank and pull up to remove it. Empty the dirty water into a sink and then rinse your tank.

Remove the filter from the top of the tank by pulling up. Hand wash the filter and screen using warm water. Then rinse the float. If the inside area where the dirty water tank sits is dirty you have to wipe it clean with a rag or towel.

Leave the parts out to dry before reassembling. Once dry, place the vacuum filter back into the dirty water tank top. Then replace the top of the dirty water tank. Insert the bottom first at an angle and push into place until you hear a click. Your dirty water tank is now empty and clean.

Cleaning the Brush Roll & Chamber
After cleaning with your CrossWave it is recommended you clean the product thoroughly. Including the removable brush roll, the easy remove brush window and the brush chamber.

Make sure your machine is unplugged from an outlet and grab the front of the brush roll window and pull upward to remove it. Remove the brush roll by grabbing the brush roll tab and pulling up. To clean both the brush roll and brush roll window you have to rinse each under warm water.

The brush roll chamber can get dirty too. Make sure to wipe it with a paper towel or cloth to clean. Let your brush roll and brush roll window dry before you reassemble them. Once dry, place the brush roll back into your machine by inserting the brush roll end into the right side of the foot.

The brush roll window can now be replaced by lining up the tabs on the edges of the foot. Push the brush roll window back into place until you hear a click. Now you can get back to cleaning.

BISSELL CrossWave Floor and Carpet Cleaner

Brush Roll not Working
Your CrossWave brush may have stopped working in the middle of your cleaning. It is likely that there is an obstruction. Don’t worry, we are here to help. Unplug your machine to reset the brush. While unplugged, remove the brush window and brush roll from your machine by pulling the tab.

Take out the obstruction that was causing the machine to stop working. Once the obstruction is removed you may reassemble the brush roll and brush window. Now your CrossWave is free of any obstruction you may resume cleaning again.

CrossWave is Hard to Push
When using the CrossWave it may appear hard to push. We hope the following tips help make it easier. First make sure the water and formula tank is full. Select the proper spray setting for the type of flooring you are cleaning.

The rug button will put down more water than the hard floor button. If you transition to a rug, the thicker it is the more difficult it may be to push. These few tips should help you push there any mass you encounter on your bare floor or area rugs.

CrossWave Loss of Suction
Your CrossWave may have lost suction in the middle of cleaning. Don’t worry, the following tips will help. Unplug and check to see if your clean tank is seated properly. Also remove the dirty water tank and make sure there are no clogs in the hose below it. Move the filter and clean both the screen and filter of any buildup or debris and empty the tank before replacing it.

Check for any buildup or clogs in the area leading up to the tank and remove it. Check the brush for any buildup of hair or string and replace by putting the right side in first and lock the left side in by pushing downward.

Lastly secure the brush window by inserting the tabs on the front and pressing into place until you hear a click. Now your CrossWave is free of any obstruction you may resume cleaning again.

BISSELL CrossWave Floor and Carpet Cleaner Review

Bissell CrossWave No Power
Your BISSELL Crosswave may not be turning on. Don’t worry, HouseHoldMe is here to help. Note that your CrossWave will only start suctioning when either the rug or hard floor setting is selected. The brush begins when it’s reclined and spray begins when the trigger is pushed.

Check the entire length of your cord for any damage and discontinue use by having it repaired by a qualified technician. Next check to see if your CrossWave is plugged into a working outlet. Try another outlet as well, possibly in another room if needed. Hopefully these tips have helped solve your problem.

CrossWave Not Spraying Water
If there is little or no water being sprayed from your machine, here are a few tips that will help. Check to see if your clean water tank is empty. The clean water tank also may not be seated properly.

You may try priming the system by holding the spray trigger for 10 to 15 seconds. Unplug your machine and check to see if the brush window is secure. Make sure you are holding the trigger continuously while you’re using the machine.

This makes the front window light up. The spray tips under the brush roll window maybe clogged under your machine. Clear these spray tips. These troubleshooting tips will allow you to get back to effective hard surface cleaning with your CrossWave.

BISSELL CrossWave Floor Cleaner

Related Bissell Crosswave Posts

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Bissell CrossWave Water Streaking
Are you experiencing water streaking on your floors while using your BISSELL Crosswave? Here are some tips to help. Firstly, you might not be using enough fresh cleaning solution when cleaning.

Make sure to hold the trigger to leave an even finish on the floor. Streaking can also occur if you use too much water during passes. After making wet passes, you have to release the trigger to go over the wet area without spraying.


Our Recommended Wet-Dry Upright Vacuums

Most Popular Get your hard floors cleaner than you could have ever imagined! The Bissell CrossWave 1785A is a revolutionary, all-in-one, multi-surface floor cleaner that vacuums and washes floors at the same time.

Cordless Discover the ultimate hard floor cleaner that gets the dirt behind, with the Tineco iFLOOR3. Picks up messy, sticky spills and pet hair on all sealed hard floors, including hardwood, tile, laminate, vinyl, marble and linoleum.

Best of the Best The Bissell CrossWave X7 is a sleek and powerful wet/dry vacuum. If you need a quick and handy tool to clean up various messes around the house, the CrossWave X7 will serve you well.

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About the author

Hi I’m Alex, founder of HouseholdMe.com and I’d like to say thank you for dropping by. Like most of you, the first thing I look at before buying something online is reviews or buying guides. By reading what other people say will help me gauge whether or not a product is good or not.  I am trying to help people find answers, solve problems, and get inspired.

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